Rushing to Add AI Is Wrecking Your Customer Experience. Here’s How to Get It Right.
Every new AI tool creates another touchpoint with your customer. If those tools don’t talk to each other, neither does your business.
Entries by Meghan O'Regan
Team Velocity Earns Eighth Appearance on the Inc. 5000 List, Ranking No. 2058 Following 166% Three-Year Revenue Growth
Team Velocity today announced it has been ranked No. 2058 on the 2026 Inc. 5000 list, the annual list of the fastest-growing private companies in America.
Just Like Tesla, Car Dealerships Are Becoming Tech Companies, And The Most Valuable Asset on a Dealership’s Lot May No Longer Be The Vehicles
I have covered car buying for 15 years, and I keep noticing the same shift. The lot used to be the story.
Retention Roadmap Podcast: How Digital Friction Drives Dealership Service Defection
If you are juggling too many ideas and do not know which one to focus on or are stuck because you are overthinking everything, this episode of the Managing Tech Growth podcast is for you. To discuss how to navigate your way out of that situation and avoid it in the future, Mike is joined by David Boice.
MarTech Interview with David Boice, Co-Founder & CEO at Team Velocity
David Boice discusses martech integration and personalization, along with AI, data strategy, and customer experience innovation.
The Hidden Cost of No-Shows (and How Better Pre-Visit Communication Fixes It)
Dealerships don’t have a “simple” no-show problem. Operationally, they have a frustrating continuity problem.
The Real Reason Customers Don’t Convert Is Uncertainty
After three decades of building technology for thousands of dealerships across the country, I have noticed a repeated pattern.
TrueCar, dealers, respond to new FTC compliance demands
David Boice, co-founder and CEO at Team Velocity, whose automotive marketing company works with approximately 3,000 dealer clients, talked with the AIM Group about two different compliance issues that have come to the fore recently.
Team Velocity Acquires Foundation Direct, Combining Elite Media Strategy with the Apollo Platform
Team Velocity, the automotive industry’s leading integrated customer experience platform provider, today announced the acquisition of Foundation Direct, a digital agency founded by former Google automotive executives.
Team Velocity Becomes GM Canada CSSR Choice Vendor
Team Velocity has announced that it is entering the Canadian market after it was selected as an approved vendor in the GM Canada Dealer Customer Lifecycle program, also known as the CSSR Choice Program.